Hospitality Facilities
A Hospitality tray is provided for your refreshment should you require a top up of Tea, Coffee, Milk or Sugar Sachets please contact a member of site staff who will be happy to help.
Each unit has its own outdoor seated area adjacent to each unit for your comfort we also have fire pits located outside each unit.
If during your stay we can be of any further assistance to you please speak to a member of staff who will be more than happy to help.
Booking in and out
Check in from 1400hrs (on day of arrival)
Check out and return keys by 1030hrs (on day of departure) housekeeping will be cleaning units from this time onwards.
 Camp Fires & BBQ’s
Each unit has a FREE stone base fire pit for your own use while you are at site. You are only to use the fire pit areas for a camp fire only (you are not allowed to cook food over the open fires). There are a number of stone BBQ’s situated next to Wigwam No 5 that are available to you to use and they are also FREE of charge to you to cook your own food. No disposable BBQ’s are permitted on the site due to Health and Safety and Fire Regulations.
We also have the following items available at the NDAC site:
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Wood bundle £5.00 per bag
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Kindling wood £2.50 per bag
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Lighters £0.50p each
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Matches £0.30p per box
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Fire Lighters £1.50 per box
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BBQ’s FREE to all paying guests
Showers, Toilets and Charging rooms
Are all located next to the facilities building towards the north east corner of the car park and are FREE to paying guests who are staying at the site. There are disabled toilets, hot and cold running water and sinks available 24/7.
We now have a new toilet and shower block within the Wigwam village itself situated near Wigwam 18.
 Cafe Bar and Picnic Area
Our Cafe Bar is currently under construction and we plan to have it finished towards the end Spring 2012. Picnic areas are all situated within easy reach of your Wigwam towards the north east corner of the car park and main facilities buildings.
Each Wigwam also has it's own picnic bench available for you to use.
Bedding
You will be required to bring your own sleeping systems, towels and pillows with you during your stay.
We do hire the following items of equipment:
Sleeping Packs consisting of:
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1 x Sleeping Bags £3.00 per person per night
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1 x Cotton Sleeping Bag Liner £1.00 per person per night
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1 x Pillow at £1.00 per person per night total
The whole sleeping pack can be hired for £5.00 per person per night. Items may be hired individually.
 Water
A standby tap is available for water and is situated next to Wigwam No1 (see map for details)
Car Parking
Please uses the bays provided by your wigwam and display your site pass at all times. Only one car per bay is allocated, all remaining vehicles must be parked in the main car park area and display a valid car pass. Car passes are collected from reception when you arrive.
Fire Action
A Fire Action information card is displayed inside each unit . Any person discovering a fire to cause concern should raise the alarm and call the emergency services and if possible to do so safely, attack the fire using the appliance from the wigwam safely. Larger 6kg Powder and Foam extinguishers are situated in the BBQ area next to wigwam No 5. Periodically the site shall conduct a Fire Evacuation Drill, notices of which will be displayed in all the public areas the large car park area is where you should muster if a drill is called. A small 1kg hand held fire extinguisher is situated inside each unit on the left hand side of the door. Do not take any risks and please do not return to your wigwam for any reason until authorised and safe to do so.
 Smoking
For your safety and comfort while at site ALL our wigwams have been designated as “Non Smoking”. Each Wigwam is fitted with a smoke alarm (please do not cover over the alarms) in the event of any fire outbreak please vacate the wigwam by the main door and muster yourself in the main car park area. If you are found to be or have been smoking inside any unit then a cleaning charge will be raised against you.
Please only smoke in the designated smoking areas which are clearly displayed with green smoking area signs.
Security
Please ensure your Wigwam is firmlylocked when leaving your room. The site has 24 hour CCTV Surveillance for your personal safety and security.
You will be issued with a key upon arrival at site and issued with the maingate combination. During silent hours the main site gate will be locked please ensure during your stay if you do leave site during the above hours you lock the main gate after you have left and when you return to site.
 Pontoon Area and Water Area
When the centre is closed the water area is strictly out of bounds to you and your group. A high level security gate has been fitted to prevent access to the water area. You are free to explore the site and a well used public footpath is adjacent to the main entrance and will allow you safe access around the whole quarry area some 55 Acres, please stick to the authorised routes only. SUSTRANS has planning permission to turn the disused railway line next to the wigwam village into a walking, cycling and horse riding track.
First Aid Kit
Is available upon request from the reception and check in desk a full list of local surgeries and Hospitals is available on the main NDAC website with a comprehensive list of phone numbers and post codes.
NDAC Emergency Procedures >
Damages
All damages and losses, including keys, have to be paid for in full.
Feed back
This is very important to us you views and comments are gratefully appreciated no matter how good or bad they may be. Customer observation forms are available for you to fill out please hand them into a member of staff upon your departure or deposit them in the comments box situated on the side of the catering van. Alternatively you can contact us using the online Wigwam contact form, all your comments are most welcome.
This project is the first in the UK and will offer a complete package of activities, camping and food all in one place so please let us know what you think and how we can improve our services to you. |
