A Hospitality tray is provided for your refreshment should you require a top up of Tea, Coffee, Milk or Sugar Sachets please contact a member of site staff who will be happy to help.
Each unit has its own outdoor seated area adjacent to each unit for your comfort we also have fire pits located outside each unit.
If during your stay we can be of any further assistance to you please speak to a member of staff who will be more than happy to help.
Booking in and out
Check in from 1600hrs (on day of arrival)
Check out and return keys by 1030hrs (on day of departure) housekeeping will be cleaning units from this time onwards.
The Standard, Deluxe and VIP Wigwams are not suitable for disabled access at this stage.
Camp Fires & BBQ’s
There are no camp fire facilities available at the Deluxe Wigwams.
Each standard unit has a FREE stone base fire pit for your own use while you are at site. You are only to use the fire pit areas for a camp fire only (you are not allowed to cook food over the open fires). There are a number of stone BBQ’s situated next to Wigwam No 5 that are available to you to use and they are also FREE of charge to you to cook your own food. No disposable BBQ’s are permitted on the site due to Health and Safety and Fire Regulations.
We also have the following items available at the NDAC site for the Standard Wigwams:
Wood bundle £5.00 per bag
Kindling wood £2.50 per bag
Lighters £0.50p each
Matches £0.30p per box
Fire Lighters £1.50 per box
BBQ’s FREE to all paying guests
Instant BBQ coal packs for £3.00
Showers, Toilets and Charging rooms
For the Standard Wigwams, we have a toilet and shower block within the Wigwam village situated near Wigwam 18. Please be aware that the toilets and showers in the Standard Wigwam Village are not suitable for disabled acces.
The changing rooms, further showers and disabled toilets can be found next to the mail facilities building at the north east corner of the car park.
Cafe Bar and Picnic Area
With breathtaking views overlooking our Chepstow quarry, the View Café Bar serves an extensive range of hot & cold meals as well as a wide selection of beers, wines and soft drinks from the licensed bar. We also have two very posh coffee machines that make a lovely freshly ground coffee, perfect to prepare you for a day of activities.
The View Café Bar is for everyone; Divers and visitors alike are able to sit inside or out on the decked veranda. When you sit at one of our tables with the stunning views across the water you'll see why we've named our Cafe Bar 'The View'!
Picnic areas are all situated within easy reach of your Wigwam towards the north east corner of the car park and main facilities buildings.
Each Standard Wigwam also has it's own picnic bench available for you to use.
The VIP/Deluxe Wigwams come with ready made bed, towels, complementary toiletries and basic cooking and washing-up equipment
For Standard Wigwams you will be required to bring your own sleeping systems, towels and pillows with you during your stay.
We do hire the following items of equipment:
Sleeping Packs consisting of:
1 x Sleeping Bags £3.00 per person per night, or double sleeping bags for £5.00 per bag, per night.
1 x Cotton Sleeping Bag Liner £1.00 per person per night
1 x Pillow at £1.00 per person per night total
The whole sleeping pack can be hired for £5.00 per person per night. Items may be hired individually.
A standby tap is available for water and is situated next to Wigwam No1 (see map for details)
Please uses the bays provided by your wigwam and display your site pass at all times. Only one car per bay is allocated, all remaining vehicles must be parked in the main car park area and display a valid car pass. Car passes are collected from reception when you arrive.
A Fire Action information card is displayed inside each unit . Any person discovering a fire to cause concern should raise the alarm and call the emergency services and if possible to do so safely, attack the fire using the appliance from the wigwam safely. Larger 6kg Powder and Foam extinguishers are situated in the BBQ area next to wigwam No 5. Periodically the site shall conduct a Fire Evacuation Drill, notices of which will be displayed in all the public areas the large car park area is where you should muster if a drill is called. A small 1kg hand held fire extinguisher is situated inside each unit on the left hand side of the door. Do not take any risks and please do not return to your wigwam for any reason until authorised and safe to do so.
For your safety and comfort while at site ALL our wigwams have been designated as “Non Smoking”. Each Wigwam is fitted with a smoke alarm (please do not cover over the alarms) in the event of any fire outbreak please vacate the wigwam by the main door and muster yourself in the main car park area. If you are found to be or have been smoking inside any unit then a cleaning charge will be raised against you.
Please only smoke in the designated smoking areas which are clearly displayed with green smoking area signs.
VIP and Deluxe Wigwams are not suitable for children and are only for adults over the age of 18.
Standard Wigwams are suitable for the whole family.
Pets are not allowed in the Deluxe/VIP Wigwams
However we do allow animals to stay with their owners in Standard Wigwams providing that they are kept under control at all times and on a lead. If the animal is not kept under your full control you will be asked to leave the wigwam and you will not be entitled to any refund.
A £5 fee is charged per day, per dog to cover the additional house keeping and cleaning of the wigwam. Any dog mess must be cleaned by the owner prior to check out.
Please ensure your Wigwam is firmlylocked when leaving your room. The site has 24 hour CCTV Surveillance for your personal safety and security. Periodic checks will be carried out by staff members and cars exiting/ entering the site are also monitored.
You will be issued with a key upon arrival at site and issued with the maingate combination. During silent hours the main site gate will be locked please ensure during your stay if you do leave site during the above hours you lock the main gate after you have left and when you return to site.
The VIP Wigwamsinclude an exclusive hot tub on your own private decked area. Please read the VIP Hot-Tub terms and conditions of use before booking. The Hot-Tubs are for VIP Guests only, they are not available to Standard/ Deluxe Wigwam guests or visitors to the site.
Pontoon Area and Water Area
When the centre is closed the water area is strictly out of bounds to you and your group. A high level security gate has been fitted to prevent access to the water area. You are free to explore the site and a well used public footpath is adjacent to the main entrance and will allow you safe access around the whole quarry area some 55 Acres, please stick to the authorised routes only. SUSTRANS has planning permission to turn the disused railway line next to the wigwam village into a walking, cycling and horse riding track.
First Aid Kit
Is available upon request from the reception and check in desk a full list of local surgeries and Hospitals is available on the main NDAC website with a comprehensive list of phone numbers and post codes.
NDAC Emergency Procedures >
Damages and Cleaning Charges
All damages, mess left in the cabins and losses (including keys) have to be paid for in full. The lead name on any booking will be responsible for payments.
Please leave the cabin in the clean and tidy condition you found it. Additional cleaning above reasonable useage will be chargeable at £10 per hour.
Camper vans and caravans are not allowed in the Wigwam Village area, except under exceptional circumstances. If you wish to stay overnight at the NDAC in your campervan/caravan you can use the NDAC main car park. The cost is £20 per night, paid in advance.
This is very important to us you views and comments are gratefully appreciated no matter how good or bad they may be. Customer observation forms are available for you to fill out please hand them into a member of staff upon your departure or deposit them in the comments box situated on the side of the catering van. Alternatively you can contact us using the online Wigwam contact form, all your comments are most welcome.
This project is the first in the UK and will offer a complete package of activities, camping and food all in one place so please let us know what you think and how we can improve our services to you.