Archive for the ‘Site Facilities’ Category

New Kitting-Up Benches & seating area for Scuba Divers

Friday, October 2nd, 2020

Kitting up area for scuba divers at NDAC

Following feedback from our visiting divers, we have installed some brand new kitting-up benches to help you set up or place your scuba diving equipment between fills.

Complete with social distancing signage, the kitting-up benches have been placed near the Gas Room and are all ready for the NDAC reopening for divers on the 31st October.

We have also repainted the wooden benches in the seating area outside the shop and gas room. Please ensure you use the kitting up benches, rather than the seating areas, for placing equipment.

We look forward to seeing you in a few weeks!

Kitting up area for scuba divers at NDAC

Seating area for divers at NDAC

Kitting up area for scuba divers at NDAC

Cromhall Diving underwater attractions find new home at NDAC

Friday, October 2nd, 2020

Cromhall Diving Mine finds new home at NDAC

Sadly, as many of you will know, the Cromhall Quarry Diving Centre closed during 2020. It has been a real loss to the diving and open water swimming communities.

Simon and Maggie, who many of you will know from Cromhall Diving, kindly donated the National Diving & Activity Centre some of their items that we will be using as underwater diving attractions.

Simon visited us recently to hand over the items, and as a small token of our appreciation we plan to paint up the MK XV11 Sea Mine and name it after him.

The new items will be given a good home at the National Diving & Activity Centre. We hope they will provide interesting attractions to dive as a small legacy to the Cromhall centre, Simon and Maggie.

Cromhall Diving Underwater Attractions

New pontoon sections installed at the NDAC

Friday, October 2nd, 2020

New Pontoons on Chepstow Lake

Pontoon sections arriving at the National Diving & Activity CentreIn the last few weeks we have taken delivery at the National Diving & Activity Centre of some new pontoon sections from Southampton.

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National Diving & Activity Centre to remain closed for 2020 season

Sunday, July 5th, 2020

NDAC To Remain Closed for 2020 Season following Covid19 Lockdown

Update August 2020

We’re pleased to announce that we will be reopening for Scuba Diving from Saturday 31st October.

Initially the centre will be open for Scuba Diving Only and will only be allowing visitors who have pre-booked their Scuba diving.

Full Details ›

Book your dive here ›

It’s been a difficult and very worrying year for everyone. COVID 19 has taken more lives and businesses than it should, but thanks to the Government, banks and services, we have managed to remain stable.

As we approach coming out of lockdown and some businesses reopening, we have considered our business reopening. However, we have decided to not open the National Diving & Activity Centre to the general public this year.

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Cashless Payments at the National Diving & Activity Centre

Wednesday, May 6th, 2020

Cashless Payments at NDAC

We will no longer be accepting cash payments and will only be accepting cashless payments throughout the NDAC.

Most of our activity bookings are taken via the website and the vast majority of onsite payments are cashless already.

We believe this will be convenient for our visitors, speed up transactions and reduce queueing at the site. Studies have shown that a cashless transaction takes on average 1-2 seconds process, compared to 6-7 seconds for cash.

The changeover to cashless payments will start from the date we re-open (following the Coronavirus lockdown).

 

Coronavirus

Sunday, March 22nd, 2020

Coronavirus. Image credit kjpargeter - freepik

Header image credit: kjpargeter – freepik

Last updated 5th July 2020

Sadly we will not be reopening the National Diving & Activity Centre to the general public during the rest of 2020.

Any purchased vouchers, or memberships will automatically be extended to the 2021 season when we will look forward to welcoming you all back.

FearFest-Evil will not be held this year, automatic refunds will be made to your PayPal accounts.

We thank you for all your support, and dedication over the years and look forward to welcoming you back next season to the National Diving & Activity Centre.

Darren & Kaye

Full details »


Last updated 26th March 2020

Owing to the global coronavirus pandemic and based on the information available to us from the UK Government we believe that the significant risk that is posed to our staff, customers and the local community to which we serve requires us to take decisive action now.

We are a local business that operates predominately outdoors, which by nature is less risk than any other indoor facility.

However, we are mindful, that continuing to operate during this global crisis is not in the best interests of our customers and team at NDAC or to members of the public. It is therefore with a heavy heart we have decided to fully close operations to the public from 22nd March 2020 until further notice.

We would like to thank all our customers for supporting us over the years and we look forward to serving you again.  We would also like to thank all our staff and dedicated work force for their commitment and understanding during these really difficult times, and would like to thank all the UK Government services for everything they are doing for our country.  

Darren & Kaye

We will keep our Facebook page and website up-to-date with the latest information. If you have any questions, please get in touch.

 

Scuba Diving Equipment Servicing

The National Diving & Activity Centre is currently closed for all equipment servicing.

All booked-in scuba equipment servicing will be completed when the current restrictions are lifted.

We will keep customers informed via our website and social media as further information is released.

We would like to say a huge thank you for your continued custom and understanding during these difficult times for our country. We look forward to seeing you all again in the near future.

If you have any servicing enquiries, please contact us via email on . We are working from home, but will advise the best we can.

Keep safe and look after each other.

Ashley & Nat

 

Refunds information 

What happens to my booking/gift voucher?

We are confident that this crisis, although hugely challenging and difficult to bear for us all, is short term and we remain confident and hopeful that we will commence our outdoor activities and operations to you all again when it is safe to do so and in line with UK Government advice.

We will not be issuing refunds, but please rest assured, you remain very important to us and your booking with us continues to be valid and will merely be postponed until operations are resumed.

We look forward to welcoming you in the near future and to providing you with an extraordinary experience to remember please stay safe!

 

Useful external links

NHS Coronavirus »

UK Government response »

Public Health England »

 

New smoking and vaping area

Thursday, March 12th, 2020

NDAC Smoking area

We now have a designated smoking area at the National Diving & Activity Centre.

The smoking area can be found by the side of the View Cafe Bar for all of you who need to smoke or vape.

This is the only area on site where we allow smoking or vaping.

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National Police Dive Exercise hosted at the National Diving and Activity Centre

Thursday, November 28th, 2019

National Police Underwater Search Unit Exercise

Words by PC Finnegan

During September, Avon and Somerset Constabulary Underwater Search Unit hosted a National Police dive exercise at the National Diving and Activity Centre (NDAC). This was a great opportunity to work in partnership with other dive teams from around the country.

The exercise was attended by Underwater Search Units from Metropolitan Police, South Wales Police, Devon and Cornwall Police, Yorkshire and Humberside Police along with representatives from Northumbria Police, instructors from Police Scotland dive school, Health and Safety Executive and Defence Science and Technology Laboratory (DTSL).

The scenario was created to recover of bodies (mannequins), body parts and personal items placed around a variety of the many and diverse dive sites within the NDAC dive site. The exercise gave valuable learning for all involved and created new working partnerships, from the planning phase of the dive operation to the execution of the plans. There were also lectures at the site to Senior Investigating officers and Police Search Advisors around the roles of underwater search units along with demonstrations around new technology from DTSL.

It was an excellent sight to have 4 dive teams in the water at once, working together around multiple sites within the quarry. In the evening there was the obligatory social event, again hosted by the staff at NDAC incorporating dinner, a quiz, a well earnt beer and customary exchange of stories from the past year!

Our thanks go out to Darren and his team at NDAC for making this wonderful site available to us and assisting in the planning and implementation of an extremely successful exercise.

If you would like to host a training event or exercise at the National Diving & Activity Centre, please get in touch.

National Police Underwater Search Unit Exercise
National Police Underwater Search Unit Exercise

Infrastructure Works & Slipway Improvements

Thursday, August 22nd, 2019

Infrastructure works at the National Diving & Activity Centre

We have been carrying out some infrastructure works at the National Diving & Activity Centre.

Twenty tonnes of concrete has been laid to extend the lake’s slipway and improve access to and from the water.

We request that visitors keep out of the coned areas until the concrete has dried fully.

We hope this improvement will help our divers access and egress the water a little more easily. Watch this space for further improvements.

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National Diving & Activity Centre awarded 2019 Certificate of Excellence from TripAdvisor

Wednesday, June 5th, 2019

NDAC awarded Certificate of Excellence from TripAdvisor

The National Diving & Activity Centre in Chepstow has been awarded a 2019 Certificate of Excellence from TripAdvisor, the world’s largest travel site.

Because we’ve earned a Certificate of Excellence every year for the past five years, we’re also pleased to announce that The National Diving & Activity Centre (NDAC) has qualified for the Certificate of Excellence Hall of Fame.

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