Archive for the ‘Easter’ Category

Underwater Easter Egg Hunt

Tuesday, March 30th, 2021

Easter Egg Hunt at the NDAC Chepstow

The Easter Scuba Bunny has been busy hiding eggs under the water at the National Diving & Activity Centre.

If you’re diving with us over the Easter weekend and lucky enough to hunt down one of the Easter Eggs, bring it to the gas room and one of the NDAC team will exchange it for a chocolate Easter Egg.

6 Month Post-Lockdown reopening plan for NDAC

Wednesday, March 24th, 2021

NDAC Reopen from April

Update June 2021

The Atlantis Aqua Park is now open for bookings on selected dates.

We’re not currently selling Gift Vouchers for the Atlantis Aqua Park.

 

Following a review of the government guidance and consideration of how we can implement it throughout the National Diving & Activity Centre, we are excited to release our 6-month plan for reopening. 

Easter Weekend Scuba Diving

We’re pleased to announce that we will now be able to open for limited Scuba Diving over the Easter holiday weekends (3rd & 4th, 10th & 11th April 2021). 

We’ve established that providing we work to our Covid procedures, keep the Wigwams and changing rooms closed, and only provide takeaway food/drink, we will be able to open as originally planned. 

We apologise for the changing dates and appreciate the frustration some have experienced as we react to the developing government advice. With the easing of lockdown restrictions and the release of our 6-month dates, we hope divers will be able to make firmer plans to visit.

Anyone who has booked scuba diving on Friday the 2nd or Monday 5th April is welcome to contact us to change their booking dates to the 3rd/4th or 10th/11th April. Alternatively, we can provide a 6-month voucher or a full refund.

Scuba diving bookings previously made for the 3rd & 4th April are still valid.

We have also released the dates we plan to open for Scuba Diving over the next six months. Anyone who had a previous Scuba Diving booking cancelled due to Covid will be offered a 6-month voucher to rebook. 

We will be responding to customer emails in the next coming weeks to put all arrangements in place.

Activities

We are pleased to confirm that the Wire Zip Slide will be reopening in July and August. Our other activities (Giant 3G Swing, Atlantis Aqua Park and Cinema) will not be reopening for the remainder of 2021.

Anyone who has a Wire Zip Slide booking/voucher from November 2019 that has expired due to Covid19 will have their voucher automatically extended to use in July/August this year. Please use your existing voucher to make the booking.

For those with Giant 3G Swing, Atlantis Aqua Park and Cinema vouchers, you will be contacted in the next few weeks to offer a full refund or a Wire Zip Slide voucher as an alternative replacement.

Wigwam Accommodation

We are pleased to confirm that we are providing Wigwam accommodation on selected dates between 24th April and the end of August 2021. 

Anyone who has a Wigwam booking/voucher that has expired due to Covid19 will have their voucher automatically extended to redeem and use by the end of August. Please use your existing voucher to make the booking.

All extended activity and accommodation vouchers must be redeemed and used by 31st August 2021. After this date the voucher will expire and will be invalid. No alternatives, further renewals, refunds or other form of compensation will be made.

Opening Dates

For our opening plan for the next 6 months and beyond, please visit our Opening Times Page. All dates are dependent on government/Covid restrictions allowing us to open.

 

NDAC Open Easter Weekend 2021

Tuesday, March 9th, 2021

Coronavirus

Header image credit: kjpargeter – freepik
Last updated 24th March 2021

NDAC Will now open for Scuba Diving over Easter Weekend.

Following a review of the government guidance and consideration of how we can implement it throughout the National Diving & Activity Centre, we are excited to announce that we will now be able to open for limited Scuba Diving over the Easter holiday weekends (3rd & 4th, 10th & 11th April 2021).

Full details of Easter Scuba Diving »

Following the recent government guidance, we’re unfortunately unable to open as hoped for Easter on the 2nd, 3rd, 4th and 5th of April 2021.

We will make a decision on the reopening dates of the National Diving & Activity Centre in the next couple of weeks as we transition out of lockdown.

In the short term, our booking system has been closed and it’s not possible to make any bookings for activities or accommodation for the next few weeks.

Anyone who’s booked scuba diving or wigwam accommodation over the Easter weekend will be sent 6-month vouchers to rebook when we are open.

We would like to apologise to anyone whose messages or enquiries haven’t been responded to yet. We hope to resolve all queries/issues about reopening in the coming weeks with a follow-up announcement on the website and social media.

We would like to thank you all, for your continued support and understanding. We look forward to seeing you all again soon.

Coronavirus

Sunday, March 22nd, 2020

Coronavirus. Image credit kjpargeter - freepik

Header image credit: kjpargeter – freepik

Last updated 5th July 2020

Sadly we will not be reopening the National Diving & Activity Centre to the general public during the rest of 2020.

Any purchased vouchers, or memberships will automatically be extended to the 2021 season when we will look forward to welcoming you all back.

FearFest-Evil will not be held this year, automatic refunds will be made to your PayPal accounts.

We thank you for all your support, and dedication over the years and look forward to welcoming you back next season to the National Diving & Activity Centre.

Darren & Kaye

Full details »


Last updated 26th March 2020

Owing to the global coronavirus pandemic and based on the information available to us from the UK Government we believe that the significant risk that is posed to our staff, customers and the local community to which we serve requires us to take decisive action now.

We are a local business that operates predominately outdoors, which by nature is less risk than any other indoor facility.

However, we are mindful, that continuing to operate during this global crisis is not in the best interests of our customers and team at NDAC or to members of the public. It is therefore with a heavy heart we have decided to fully close operations to the public from 22nd March 2020 until further notice.

We would like to thank all our customers for supporting us over the years and we look forward to serving you again.  We would also like to thank all our staff and dedicated work force for their commitment and understanding during these really difficult times, and would like to thank all the UK Government services for everything they are doing for our country.  

Darren & Kaye

We will keep our Facebook page and website up-to-date with the latest information. If you have any questions, please get in touch.

 

Scuba Diving Equipment Servicing

The National Diving & Activity Centre is currently closed for all equipment servicing.

All booked-in scuba equipment servicing will be completed when the current restrictions are lifted.

We will keep customers informed via our website and social media as further information is released.

We would like to say a huge thank you for your continued custom and understanding during these difficult times for our country. We look forward to seeing you all again in the near future.

If you have any servicing enquiries, please contact us via email on . We are working from home, but will advise the best we can.

Keep safe and look after each other.

Ashley & Nat

 

Refunds information 

What happens to my booking/gift voucher?

We are confident that this crisis, although hugely challenging and difficult to bear for us all, is short term and we remain confident and hopeful that we will commence our outdoor activities and operations to you all again when it is safe to do so and in line with UK Government advice.

We will not be issuing refunds, but please rest assured, you remain very important to us and your booking with us continues to be valid and will merely be postponed until operations are resumed.

We look forward to welcoming you in the near future and to providing you with an extraordinary experience to remember please stay safe!

 

Useful external links

NHS Coronavirus »

UK Government response »

Public Health England »

 

Final checks for new underwater attraction

Tuesday, March 19th, 2019

Chamber

DDRCFinal checks are being carried out prior to the sinking of our latest underwater attraction, a Hyperbaric Chamber.

(more…)



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